Sunday, June 12, 2005

TOTP - Top Ten Tips For Dealing With Bad Customer Service



Its the www.topofthepods.com show about standing up for yourself as a consumer, try a few of these for tips when dealing with complaining. By the way, if you want to complain about the state of this show email topofthepods@gmail.com :-

  • 10 – Don't get personal
  • 9 – Call up and hang up repeatedly to call centers
  • 8 – Dont complain about food unless you can see the kitchen
  • 7 – Keep a diary of events
  • 6 – Don't dial any numbers during a telephone menu system
  • 5 – Record your convesations
  • 4 – Stern, polite, calm but loud
  • 3 - Get full names and telephone extentions
  • 2 – Dont pay
  • 1 – Use a watchdog organisation

1 comment:

Anonymous said...

this is the best Britcast show out there. Great work, lads.