TOTP - Top Ten Tips For Dealing With Bad Customer Service

Its the www.topofthepods.com show about standing up for yourself as a consumer, try a few of these for tips when dealing with complaining. By the way, if you want to complain about the state of this show email topofthepods@gmail.com :-

• 10 – Don't get personal
• 9 – Call up and hang up repeatedly to call centers
• 8 – Dont complain about food unless you can see the kitchen
• 7 – Keep a diary of events
• 6 – Don't dial any numbers during a telephone menu system
• 5 – Record your convesations
• 4 – Stern, polite, calm but loud
• 3 - Get full names and telephone extentions
• 2 – Dont pay
• 1 – Use a watchdog organisation